Cross Country Managed Repair assigns a contractor to your claim within 24 hours, and you will be contacted within 48 hours to schedule a meeting with the contractor.
Your contractor will review your insurance company's estimate with you, discussing both the scope of repairs and costs.
After you sign our work authorization form, your contractor will begin making repairs within 5-7 days.
We will provide warranty certificates to you once the repairs are completed. You will also receive directions on how to file a warranty claim.
After the repairs are completed, we want to make sure you're satisfied with the quality. We only pay the contractor after your expectations are met.